The Future of Agentic AI in U.S. Higher Education: How MasterSoft Enhances Learning

Artificial intelligence has been the driving force of innovation and modernization in core organizational operations across various industries. Educational institutes have been at the forefront of embracing AI in every aspect of their day-to-day or specialized functionalities.

However, an advanced component or version of the technology is the agentic AI, which is expanding the horizons and enriching teaching and learning experiences.

What is Agentic AI?

Agentic AI, or artificial intelligence, is a cutting-edge system that can act autonomously based on context-sensitive decisions, strategizing and adapting. The concept of agency in AI comes from philosophy and cognitive science, wherein agentic relates to exercising control over one’s actions instead of reacting to stimuli.

Unlike traditional AI, agentic AI functions with a higher degree of independence and plans and carries out multi-step activities with little or no human intervention. Furthermore, the foundation technology behind the system is the sophisticated software entities that are capable of understanding their environment.

Furthermore, these AI agents have been designed as advancements in large language models (LLMs), machine learning, and other AI techniques. Agentic AI systems access information, interact with the real world, send emails, and perform other complex tasks.

Therefore, it has notable potential to improve administrative activities and specialized tasks; however, establishing ethical and governance frameworks is instrumental to prevent unintended consequences.

Scope of Agentic AI in U.S. Higher Education

Graduating from top colleges and universities like Harvard and Stanford does not necessarily guarantee employment in one’s preferred field and job roles. In January 2025, the Wall Street Journal posted an article with a report stating that MBA graduates from reputed institutes struggle to land a job in the US.

The widening skill gap is one of the primary reasons, while the latest AI innovations have also been responsible for automating analysts and mid-level managers. However, this does not mean the human workforce will become obsolete. On the contrary, it reflects the kind of skills that are in demand as well as the emerging competencies.

Therefore, higher educational institutes in the US can leverage agentic AI to develop and implement comprehensive educational systems. Consequently, students can gain access to relevant curriculum and educational resources. Teachers can incorporate strategic problem-solving, creative thinking, and analytical thinking in the classroom and instructional activities.

How Can the Integration of Agentic AI and MasterSoft ERP Solutions Benefit Educational Institutes?

Agentic AI’s context-driven and analytical decision-making capability can integrate with MasterSoft’s modern ed-tech solutions and enhance the educational processes in the following ways:

Proactive Academic Intervention

Most colleges and universities have student retention strategies, which they try to implement by leveraging student information. Sometimes, the intervention fails to generate productive results due to delayed action and a lack of consistency.

In contrast, agentic AI can analyze several data points like academic data, attendance records, behavioral data, etc. Integrated with MasterSoft’s Student Information System, it can help to alert teachers, parents, and academic or guidance counselors.

They can collaborate and develop intervention strategies in a timely manner, helping to identify at-risk students. Additionally, the AI systems can make targeted recommendations like time management methods, taking up online classes, etc. This proactive academic intervention helps to create a supportive learning environment.

Automated Administrative Activities

Administrative staff often encounter exhaustion and burnout due to multiple activities that they need to do simultaneously and accurately. Any minor error or inconsistency can lead to bigger issues, hindering the workflow and productivity.

The advanced agentic AI tool can automate key institutional functions such as admissions, course allocations, fee management, and attendance management. Furthermore, integrating with SIS modules can accelerate the decision-making process while ensuring accuracy and objectivity.

For instance, the tool can screen course applicants through systematic matching of profiles with program eligibility and ranking or shortlisting student candidates accordingly. At the same time, during the enrollment or admission phase, the system can help determine high-demand subjects and recommend alternative subject options to students.

Adaptive Assessments and Feedback

Moving beyond traditional examinations and question patterns is crucial to improve an institute’s evaluation method. That is where the advanced system solution proves to be an ideal tool by adapting the difficulty level and types of exam questions.

It tracks students’ performance and interactions and collects data about their learning patterns and preferences while pointing out their recurring errors and weaknesses. Educators can utilize the data to gain insights into individual student needs and learning gaps.

At the same time, teachers can leverage MasterSoft’s assessment modules to provide in-depth feedback in real time. This can help students gain a better understanding of the areas that need further improvement.

Optimized Timetable and Resource Scheduling

Clashes of class timings, last-minute class cancellations, and teacher unavailability are common issues that can hinder the educational process. Hence, institutes can rely on agentic AI’s predictive capabilities to schedule classes and allocate resources effectively.

The software solution analyzes historical data on course demand trends, faculty availability, and historical data on classroom usage to suggest appropriate timetables. In effect, it can help to reduce scheduling conflicts and facilitate optimum resource utilization.

Also, the system facilitates seamless institutional operations by adapting the schedules in real time according to sudden changes. For example, it can make necessary adjustments in case of faculty absence or unavailability and an increase or decrease in student enrollments. Furthermore, it can make suggestions in regard to lab equipment and other infrastructure, based on students’ feedback.

Data-Driven Curriculum Improvem

Agentic AI collects comprehensive data, including learning outcomes, course enrollments, faculty performance, etc. Institute leaders and management can identify the most in-demand courses and the courses that have witnessed declining enrollment.

On the other hand, they can also assess the effectiveness of the current curriculum while taking a hint from the AI’s data-driven recommendations. For instance, agentic AI recognizes emerging trends by analyzing the relationships between different pieces of information.

What’s more, the system can establish standards for curriculum effectiveness as per the industry standards while recommending strategies that align with accreditation requirements. When institutes integrate these analytical features with MasterSoft’s college management system, it ensures continuous improvement of academic programs.

Personalized Learning

Agentic AI combines deep learning algorithms and contextual analysis, helping to identify individual learning styles, preferences, and pace. However, incorporating MasterSoft’s learning management system with the AI can help to establish an effective personalized learning environment.

The amalgamation of both systems can lead to students getting specific recommendations of multimedia content, learning resources, and quizzes. Furthermore, the system also provides level-based content, wherein the complexity is set according to the student’s overall performance.

Continuous adjustment of AI’s understandability with the ongoing collection of new student data helps to create dynamic and engaging learning experiences.